Procurement

Complis® provides an integrated technology approach to enable procurement teams to manage a greater number of projects, more efficiently at reduced cost.

Complis® gives us the ability to review hundreds of potential suppliers and choose the most suitable for our business with the use of automatic evaluation of initial questioning, through to anonymous scoring of suppliers in the final stages of review. Thus, ensuring a fair and accurate listing of suppliers is achieved with a complete audit trail.

Sourcing Manager, World Leading Insurance Company

Corporate Purchasing

Key features –

  • Purchase anything, anywhere
  • Online product catalogue creation
  • Integrated artwork creation and web2print
  • Real time order and budget approval
  • Secure online payment processing
  • Order and distribution management
  • Consolidated invoicing by cost centre
  • Online RFQ and e-tendering

Benefits -

  • Simplifies the buying process
  • Greater purchasing control
  • Instant stock and price visibility
  • Detailed spend reporting and visibility

Companies need to maintain competitive advantage in today’s challenging business environment; having the right technology solution is key to your success. Procurement is a strategic resource within organisations and the focus on streamlining and automating repeat purchasing is critical to reducing transactional and administration costs.

Complis® ensures that you have the most robust procurement technology available and helps streamline internal processes and procedures to meet strategic business objectives.

Increased pressure on limited resources means that organisations require more efficient ways to manage strategic procurement and align resources to maximise core competencies and skills available.

Complis® provides an integrated technology approach to enable procurement teams to manage a greater number of projects, more efficiently at reduced cost.

As your requirements grow, Complis® delivers the flexibility to collaborate with a mix of internal employees, external agencies and suppliers across multiple time zones and languages.

Online Ordering

Key features –

  • Online product catalogue creation
  • Instant stock and price visibility
  • Integrated artwork creation and web2print
  • Real time order and budget approval
  • Secure online payment processing
  • Order and distribution management
  • Detailed spend reporting and spend visibility
  • Consolidated invoicing

Benefits –

  • Online product catalogue creation
  • Quick to manage
  • Single portal for everything
  • Traceability
  • Real-time availability
  • Fully integrated

Complis® is a web based Software-as-a-Service (SaaS) solution which provides corporate buyers with a range of features to support online ordering. Complis® allows you to set up a single online ordering portal for everything. Whether it be stocked items, order-on-demand, web-to-print or a service your need, Complis® can handle them all in one place and seamlessly integrate with external catalogues and warehouses when required, for a one-stop shop.

Complis® is a leader within the industry of purchasing SaaS for areas such as print, promotional items and related marketing services. Complis® can work for you by simplifying the processes of buying and gives you the greater control of your purchasing, from conception through to product delivery.

Stock Control & Warehousing

Key features –

  • Multiple warehouses
  • Stock ownership and control
  • First-In, First-Out
  • Real-time stock allocation
  • Forecasting
  • Stock control with full audit control
  • Automatic re-order level calculation
  • Perpetual Inventory

Benefits –

  • Real-time visibility of stock
  • Improves picking accuracy
  • Improves accountability and reliability of picks
  • Faster response times
  • Real-time tracking information
  • Improved availability
  • Reduced stock
  • Accurate stock levels

Complis® provides seamless management of your stock.

When call-off orders are raised Complis® provides you with real-time stock availability and then routes your requirements to the correct warehouse for fulfilment. Many online ordering solutions do not have direct access to live stock, but as Complis® is a single solution, it controls the stock as well as the real-time allocation of that stock to the orders for fulfilment.

Stock ownership is also managed seamlessly by Complis®, allowing stock to be invoiced on receipt or on despatch and for any aged stock to be recharged at the click of a button. Complis® also ensures that you don’t forget to charge for aged stock - reminders will automatically be sent to the product manager in advance.

To keep everything on track, anything that goes into stock is labelled and recorded in Complis®, as a result these items can only be moved, picked or dispatched by scanning the correct item. This applies to stock at your suppliers or external warehousing too – giving you full control and peace of mind.

Barcoded stock locations, batch labels and picking notes ensure that all stock is received, moved and picked correctly, with verification of all transactions to avoid miss-picks. The despatching of orders can also be seamlessly integrated with your couriers to ensure that you only enter information once. This also provides tracking feedback with proof of delivery information available to you and your customers.

Supply Chain Management

Key features –

  • Maintain a sustainable viable supplier base
  • Align suppliers to strategic business needs
  • Manage supplier reviews, service updates and accreditation renewals
  • Provide regular accurate management information and spend analysis across the whole supply base

Benefits –

  • Speed up key supplier assessment and selection
  • Reduce spend leakage to non-core category suppliers
  • Leverage critical category spend
  • Mitigate risk of interrupted supply

Complis® stores and manages accreditations, key company information and capabilities. It monitors supplier performance enabling Supplier Managers to strategically define, classify, and measure across a diverse supply base.

Supplier Managers rely on their strategic supplier network - Complis® supports continuous improvement initiatives through constant monitoring, reporting and analysis of key supplier performance.

All your supplier details integrate seamlessly into the day-to-day procurement process ensuring only certified and approved suppliers can be used. This helps you adhere to regulations whilst adopting best practices that cut costs and risk without additional administration.

Research conducted by the Aberdeen Group shows that best-in-class systems, such as Complis®, typically saves customers on average 23% of their previous spend by adopting easy-to-use best practice techniques and significantly reducing administrative tasks.

With built in supply chain intelligence and by interacting directly with suppliers, Complis® helps speed up your procurement process and prevent costly mistakes.

Management Reporting

Key features –

  • Saving achieved against target
  • Stock reports, including full stock usage history
  • Client satisfaction ratings, SLA’s and KPI’s
  • Supplier ratings and service quality
  • Lead-times and achievements against schedules
  • Category spend, by user, department, division
  • Number of jobs processed
  • Efficiency measures, process and procedure improvements

Benefits –

  • Speeds up the whole procurement process
  • Procurement tasks can be completely automated
  • Complis® can integrate with legacy systems - you benefit from all the features without duplication and re-keying of information

Complis® provides a range of operational and financial management reporting to enable users to make strategic procurement and business decisions based on accurate real-time information.

As well as providing detailed statistical information, our management reporting helps to identify and report on noticeable trends or service level exceptions.

Complis® is a key component in the definition, management and delivery of SLA’s and KPI’s. All your supplier details integrate seamlessly into the day-to-day procurement process ensuring only certified and approved suppliers can be used. This helps you adhere to regulations whilst adopting best practices that cut costs and risk without additional administration.

Research conducted by the Aberdeen Group shows that best-in-class systems, such as Complis®, typically saves customers on average 23% of their previous spend by adopting easy-to-use best practice techniques and significantly reducing administrative tasks.

The Complis® database structure means that all data is held centrally and immediately accessible, reports can be automated, are easily available, and timed to coincide with key business requirements. They can be output in a number of formats including, Excel, Word and PDF, or as raw data that integrates with client accounting or procurement systems.

Tendering

Key features –

  • Helps decide who you are going to ask to tender for your services
  • Choose from a list of pre-screened or non-screened preferred suppliers
  • Automatically select and invite suppliers based on information held; avoiding the need for repeat questions or to invite unsuitable suppliers
  • Select the stages of your tender e.g. RFI, PQQ and RFP
  • Create specific tender questions/forms for each stage
  • Control the deadline for responses to each stage
  • Create scoring and weighting criteria for selected questions
  • Automatically evaluate and score the responses at each stage
  • Automatically select successful suppliers at each stage base on scores
  • Decline or invite suppliers to participate in the next stage of the tender
  • Award projects to successful suppliers

Benefits –

  • Ensures that tenders are managed in a transparent and compliant manner
  • Provides a full audit of responses, clarification questions, answers and scoring.
  • Reduces the costs and administration of tendering
  • Procurement can spend more time on strategic sourcing
  • Reduces purchasing costs and risk

Complis® allows you to set up and manage the whole tender process (RFX) including RFI, PQQ, RFP and RFQ.

It also has the ability to create customised tender questions and allows you to evaluate your chosen supplier’s responses and scores; all from the Complis® tender responses.

Supplier On Boarding

Key features –

  • Provides a complete workflow solution
  • Largely automates the vetting process
  • Captures and stores policy documents and certifications
  • Full traceability

Benefits –

  • Saves time and avoids complication
  • Ensures suppliers meet your criteria
  • Filters out suppliers that don’t meet your criteria
  • Alerts certification expiration

Managing the process of on boarding new suppliers and processing requests from potential suppliers can be a time-consuming exercise. Ensuring that they meet the criteria required by your company, gathering all the information you need, such as registration forms, certifications and credentials, then storing that information so you can retrieve it, and managing those companies that register an interest can be a huge task.

Complis® can capture not only company’s policy documents and certifications, but also manages the expiration of these documents going forward.

It also allows those companies who register an interest to have automatic filtering if they do not fulfil your essential requirements. Those who do meet your requirements can be automatically progressed to provide further details before being routed to your team for review and approval, again with integrated notification emails being sent to the suppliers. All of this is stored indefinitely in Complis® for full traceability.

Implementation

Key features –

  • Security tested & accredited
  • Comprehensive solution manages internal & external business processes
  • Integrates with both your legacy systems and your clients
  • Multi-lingual and multi-currency
  • Project scope, operational plans and technical configuration
  • Contact and change management documentation
  • Dedicated project manager
  • Training and user testing

Benefits –

  • Implemented in days not months
  • A planned, staged approach
  • Aligns with your existing internal and external business processes
  • Ongoing sustained support

Complis® provides the ability to change the language of the software, hence Complis® is running in numerous countries all around the world. If you require a multi-lingual and multi-currency approach, all of the emails and documents in the system will be changed into your selected language(s), as well into that country’s currency too.

Our implementation team will also offer guidance and advice on best practice and discuss options to configure Complis® so it aligns with your existing internal and external business processes enabling you to decide how you want to work, whilst ensuring that business rules are followed.

During the development of the project plan all key tasks will be identified and resource allocated. Complis® will assign a project manager to work with you and manage a phased implementation using robust Project Management skills.

Once deployed Complis® will provide telephone, email and remote access support as well as an online user guide to ensure users have access to ongoing technical support.

Supplier Interaction

Key features –

  • Supplier console allows quick updates to orders
  • Self-registration ensures correct data
  • Quotations processed within system
  • Purchase invoices uploaded by suppliers

Benefits –

  • Correct supplier information available in real time
  • Proof of Deliveries and Purchase Invoices readily available
  • Quotations can be automatically selected to progress through to order

Suppliers interact directly with Complis at every stage of the process.

From self-registering as a supplier, completing the Request for Information or submitting Tender responses, through to entering prices, despatching goods and uploading proofs, PoD’s and invoices. Supplier interaction can be either directly on the user interface or through API’s.

Communication & Traceability

Key features –

  • Ticketing system
  • Real time chat
  • Journalling
  • Customer/Supplier Relations Manager

Benefits –

  • Full audit trail
  • Information can be shared in real time
  • Chats can be linked to specific areas of the system
  • Prospective business can be viewed at a glance

Complis offers many features to help with communication between yourself and your customers. You can link chats to specific areas of the system or use the ticketing system for more general information. This gives you flexibility and traceability throughout.

As well as this all areas of the system journal any changes made, just click on the Audit Trail button in the area you are in to see who changed what when, giving you peace of mind and security.

The Customer/Supplier Relations Manager allows you to see all Companies at a glance with colour coded areas for Active, Prospective etc. Time saving and easy to filter with the ability to drag and drop companies between stages.

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